We check each item that's sent out to make sure there are no defects and guarantee that you are receiving high-quality products. On rare occasions, we may miss some details. All items purchased from us are backed by our 30-Day Guarantee and we will make sure that we keep our promise to provide you with quality gear. Below you will find more information regarding our policy.
How long does my guarantee last?
- You have 30 days from delivery to report any issues with your order to be eligible for a free replacement. Any order that is outside of the 30 days from delivery will not be able to receive a replacement.
How do I get a replacement if my item is damaged?
- Please email us at firstname.lastname@example.org with pictures and a description of the damage. You must include a picture to qualify for a replacement.
For any other questions, please contact us at email@example.com.